HElP CENTER
1. Where do you ship to?
We currently offer shipping services **within the United States** only; international shipping is not supported at this time.
2. How soon will my order ship?
Orders are typically processed and shipped within 1–3 business days of payment confirmation. Delays may occur during holidays or promotional periods.
3. How long does delivery take?
Standard shipping within the U.S. usually takes 3–7 business days. Actual delivery times may vary depending on weather conditions, carrier operations, or the destination.
4. How can I track my order?
Once your order has shipped, you will receive tracking information to monitor your package's progress.
5. Can I modify or cancel my order?
You may request to modify or cancel your order provided it has not yet entered the shipping process. Orders that have already shipped generally cannot be modified or cancelled.
6. Do you offer subscription services?
No. All products on this site are sold via a **one-time purchase** model; there are no automatic renewals or recurring charges.
7. What should I do if I receive a damaged or incorrect item?
If you receive an item that is damaged, defective, or incorrect, please submit a request in accordance with our return and refund policy, and we will assist you.
8. What is the return period?
Eligible items can generally be returned within 14 days of receipt; please refer to the website's return policy for specific details.
9. How are shipping costs calculated?
Shipping costs are automatically calculated at checkout based on your order and delivery address, and will be displayed before payment.
10. Can I place an order for an address outside the U.S.?
We currently only accept orders for and ship to valid addresses within the United States; orders with addresses outside the U.S. may not be processed.