RETURNS OR EXCHANGES
We hope you are satisfied with your purchase. To apply for a return or refund, please refer to the following policies.
Return period
Customers can apply for returns within 14 days after receiving the goods. Applications that exceed the prescribed deadline may not be accepted.
Return conditions
Returned merchandise must meet the following conditions:
The item is unused and in its original condition;
Complete packaging, labels and accessories;
Does not affect secondary sales;
Provide valid order information or proof of purchase.
Refund process
Submit a return request;
The goods will be sent back after review and approval;
Refunds will be processed after the product is accepted;
Refunds will be made back to the original method of payment.
Return address
269 Highway 138 Sw Riverdale, GA 30274
Please replace the above with your actual return address before the website goes live.
Return shipping
For returns due to personal reasons, the customer will be responsible for the return shipping costs.
For returns due to product quality problems, transportation damage or delivery errors, we will bear the relevant return costs after confirmation.
Refund time
Once returned merchandise is received and accepted, refunds will usually be processed within 5-10 working days. The specific arrival time depends on the processing speed of the bank or payment institution.
Special instructions
We reserve the right to refuse returns or refund requests that do not meet the requirements of this policy, and may update and modify this policy based on actual operational needs.